Incident Response
When everything goes wrong, you need clarity and speed.
Incidents don’t wait for business hours. Whether you're fighting a live breach or strengthening resilience through proactive preparation, CinderLabs gives you experienced guidance, rapid containment, and a clear path to recovery.
We help organizations stabilize quickly, understand what happened, communicate effectively, and return to normal operations with confidence.
OUR APPROACH
We support both live incidents and proactive readiness.
Active Incident Response — Real Events, Real Impact
When ransomware hits, accounts are compromised, or systems are disrupted, minutes matter. Our team helps identify the root cause, contain active threats, remove attacker footholds, coordinate communication, and bring systems safely back online.
We work alongside your team to stabilize the environment, validate containment, and ensure attackers can’t re-enter.
Focus areas:
- Threat containment & isolation
- Compromise assessment & scoping
- Attack path reconstruction
- Root cause identification
- Coordination with legal/compliance/insurance
- Safe system recovery & validation
- Executive communication & business impact clarity
Tabletop Excercises - Preparing Before It Happens
The best time to plan for an incident is before one occurs. Our tabletop programs simulate real-world attack scenarios tailored to your environment so teams know exactly how to respond when every minute counts.
We help you rehearse, refine, and strengthen your playbooks, communication flows, and technical procedures.
Focus areas:
- Customized tabletop scenarios
- Executive, IT, and cross-department participation
- Playbook testing and refinement
- Communications readiness (internal, customer, legal)
- Gaps analysis across people, process, and tooling
- Clear action items to strengthen resilience
Deliverables
You get clear answers, not vague assumptions.
Whether you’re recovering from an attack or testing your readiness, our deliverables give you a complete and clear picture of what happened, what matters, and what needs to happen next. Everything is structured so leadership and engineering teams can move quickly and confidently.
You receive:
- Executive Summary — written for leadership, focused on risk, impact, and business recovery
- Incident Timeline — clear sequence of events and attacker actions
- Root Cause & Attack Path Analysis — how the event began and how it moved
- Indicators of Compromise (IOCs) — what to watch for across the environment
- Containment & Validation Evidence — proof the threat is neutralized
- Prioritized Remediation Plan — step-by-step actions to harden defenses
- Tabletop Report (if exercise) — scenario results, gaps analysis, and recommended improvements